Frequently asked questions
Answers to the most common questions from writers and employers. Can't find what you're looking for? Contact us.
Writer questions
When you create your profile and upload writing samples, our editorial team reviews each submission. We check for quality, originality, and authenticity. We verify that the samples are genuinely your work and meet our content standards. Once approved, your profile receives a verification badge that's visible to all visitors and potential clients.
The review process typically takes 1-3 business days. You'll receive an email notification once your samples have been reviewed, whether approved or if we need additional information.
After signing up, you'll complete your writer profile with your bio, headline, specialties, and availability. Then you can upload up to 5 writing samples on the Free plan (unlimited on Pro). Once our team reviews and approves your samples, your profile goes live in the writer directory.
From there, clients can discover your profile through the directory, review your portfolio, and contact you through our email relay system. You'll be notified whenever someone sends you an inquiry.
Each writing sample you submit goes through a multi-step review:
Quality check: Our editors evaluate the writing quality, including clarity, structure, grammar, and overall professionalism.
Authenticity check: We verify that the sample is genuinely authored by you. This may include checking the publication source, cross-referencing authorship, and using originality detection tools.
AI disclosure check: We review samples for undisclosed AI-generated content. Writers are required to disclose any AI tool usage in their work.
If a sample doesn't pass review, we'll let you know what needs to be addressed. You can revise and resubmit.
The Free plan includes up to 5 portfolio samples, a basic profile with a directory listing, job board access, email relay for client inquiries, and a verification badge. It has everything you need to get started.
The Pro plan ($10/month or $96/year) adds unlimited portfolio samples, featured placement in the directory, priority support, and profile analytics showing who's viewing your profile and how they found you. See the full comparison.
WritingZap requires transparent disclosure of AI tool usage in writing samples. If you used AI tools (such as language models, AI writing assistants, or AI-powered editing tools) in creating a sample, you must disclose this when uploading.
This policy exists to protect the integrity of our verification process and to ensure clients can make informed decisions. Samples with undisclosed AI-generated content may be removed, and repeated violations may result in account suspension. See our content guidelines for full details.
When a potential client wants to contact you, they use the contact button on your profile. Their message is sent through our email relay, which delivers it to your registered email address without revealing your personal email to the sender.
You can reply directly, and the relay handles the initial exchange. Once you and the client decide to work together, you can share contact information directly at your discretion. The relay protects your privacy while keeping communication frictionless.
If you cancel within 7 days of your initial subscription or a renewal, we'll issue a full refund. After 7 days, your subscription remains active until the end of the current billing period, but no refund is issued for the remaining time.
For annual plans, refunds are prorated based on the number of full months remaining. Contact our billing team for assistance with any refund requests.
Employer questions
Every writer on WritingZap goes through our verification process before their profile goes live. We confirm their identity, review their writing samples for quality and authenticity, and check for undisclosed AI-generated content. This means when you browse the directory, every writer with a verification badge has been vetted by our editorial team.
We also maintain ongoing monitoring and respond to community reports, so verification is not just a one-time gate. If issues are reported, we investigate promptly.
To post a job, create an employer account, then submit your listing with details about the role, content type, requirements, and compensation. Our team reviews every listing before it goes live to ensure it meets our standards for quality, clarity, and fair compensation.
Once approved, your listing appears on the job board for 30 days. Verified writers can view your listing and submit applications. You'll receive email notifications for each application, which includes the writer's profile and portfolio link. Review their work and reach out directly to the writers you'd like to hire.
Standard listings cost $79 and Featured listings cost $199, which includes priority placement and inclusion in our writer email digest. See the job listing guidelines for submission requirements.
No. WritingZap is a portfolio and discovery platform, not a marketplace. We do not charge commissions, transaction fees, or placement fees. When you hire a writer through WritingZap, the financial arrangement is entirely between you and the writer.
Our revenue comes from writer subscriptions (Free and Pro plans) and employer job listing fees. That's it.
We offer two listing types:
Standard ($79 / 30 days): Your listing appears on the job board, includes a full job description, receives applications from verified writers, and includes email notifications.
Featured ($199 / 30 days): Everything in Standard, plus priority placement at the top of the job board, a Featured badge, inclusion in our writer email digest, and social media promotion.
Visit our pricing page for the full breakdown.
If your listing hasn't been published yet, we'll issue a full refund. Once a listing is live and receiving applications, refunds are handled on a case-by-case basis. We typically offer prorated refunds if there are extenuating circumstances.
If your listing is rejected during our review process, you'll receive a full refund automatically. Contact our billing team for any refund inquiries.
When you find a writer you'd like to work with, click the contact button on their profile. You'll be able to send a message through our email relay system, which delivers your message to the writer without revealing either party's personal email address.
The writer can then reply directly, and you can exchange contact information at your mutual discretion. No employer account is required to browse the directory, but you'll need to be logged in to use the contact feature.
General questions
WritingZap is a professional portfolio platform for content writers. Writers create verified profiles with writing samples, and employers use our directory and job board to find and hire quality talent. We focus on trust, verification, and transparency rather than being a marketplace that takes a cut of every transaction.
If you encounter a profile, sample, or listing that violates our policies, you can report it directly from the page using the report button, or contact our Trust & Safety team at [email protected]. Every report is reviewed by a human moderator, and we respond to Trust & Safety inquiries within 12 hours.
You can also learn more about our policies on the Trust & Safety page.
No. We do not sell, rent, or share user data with third parties for marketing purposes. We collect only the information necessary to operate the platform and provide our services. Read our full privacy policy for details on what we collect and how we use it.
You can request account deletion through your account settings or by contacting our support team. Once processed, your profile, samples, and personal data will be permanently removed from the platform. Active subscriptions will be cancelled and prorated refunds issued where applicable.
Please note that account deletion is permanent and cannot be undone.
Still have questions?
Our support team is here to help. Reach out and we'll get back to you within 24 hours.