Kanchan Mittal

Senior Technical Writer, Technical Documentation Lead and Technical Editor with 15+ years of experience creating, reviewing and maintaining software, enterprise and technology documentation. Strong expertise in technical writing, software documentation, API documentation, developer documentation, architecture documentation, technical specifications, user guides, workflow documentation, knowledge bases and technical editing. Skilled in source-code analysis, repository exploration, code-path tracing, reverse engineering and technical discovery to validate system behavior and convert complex engineering information into accurate, audience-focused content. Hands-on experience with Confluence, Jira, Atlassian tools, Git/GitLab/GitHub, Markdown, Swagger/OpenAPI, Postman, Mermaid, draw.io/Lucidchart, Microsoft Office Suite, Adobe Acrobat, RoboHelp and Snagit. Experienced in AI-assisted documentation, AI-assisted technical research, content analysis, prompt engineering and productivity using GitHub Copilot and ChatGPT. Proven ability to collaborate with architects, developers, QA, infrastructure, network, business analysts, project managers and client stakeholders across large-scale documentation initiatives.

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