Senior Technical Writer

Hitachi Vantara is seeking an experienced Senior Technical Writer to join its Storage Management Software team.

This position involves developing accurate, well-structured, and accessible technical documentation that helps customers and technical professionals understand and use sophisticated software products.

The ideal candidate will have extensive experience in software documentation, strong technical knowledge, and the ability to communicate complex concepts in clear, straightforward language.

The role requires close collaboration with engineering, product management, technical support, and other cross-functional teams.

The successful candidate will also contribute to documentation strategies, improve content quality, and help maintain consistency across technical publications.

• Create, edit, and maintain comprehensive technical documentation, including software user manuals, installation instructions, API references, online help resources, and product release notes.

• Work closely with software engineers, product managers, support specialists, sales teams, and subject matter experts to understand product functionality, technical specifications, and practical use cases.

• Collect, evaluate, and organize technical information from different sources to produce accurate and useful documentation for various audiences.

• Establish content development and publishing approaches that follow departmental guidelines while meeting the specific requirements of individual software projects.

• Convert detailed technical information into clear, concise, and reader-friendly content that can be understood by both native and non-native English speakers.

• Coordinate with development teams to standardize technical terminology and maintain consistency between product interfaces and supporting documentation.

• Participate in software design discussions, evaluate user interfaces, and suggest improvements to system messages and other product-related text.

• Independently manage multiple documentation assignments while collaborating with fellow technical writers and cross-functional stakeholders to meet project deadlines.

• Review and refine documentation to ensure accuracy, readability, logical organization, consistent formatting, and compliance with established writing standards.

• Gather input from internal teams and external users, assess suggested changes, and implement improvements to documentation or recommend relevant product enhancements.

• A bachelor's degree in Computer Science, Engineering, or a related technical discipline.
• At least 15 years of professional experience in technical writing and software product documentation.
• Demonstrated experience producing online help systems, API documentation, installation guides, user manuals, release notes, and other technical publications.
• Excellent written communication and editing skills, with a strong command of English grammar, sentence structure, and professional documentation practices.
• Ability to understand unfamiliar technologies through independent research, practical product exploration, and discussions with technical specialists.
• Strong interpersonal and communication skills for working with engineering teams and explaining complex technical concepts.
• Experience using API documentation tools and specifications, including Swagger.
• Advanced working knowledge of DITA, XML, and Adobe Acrobat.
• Practical experience with SDL Tridion Docs or a comparable Component Content Management System (CCMS).
• Strong understanding of topic-based writing, modular content development, reusable documentation components, and information architecture.
• Familiarity with Agile software development practices and collaboration tools such as JIRA and Confluence.
• Ability to coordinate multiple assignments, maintain documentation quality, and work effectively with limited supervision.

• Experience creating instructional videos, product walkthroughs, or other video-based learning resources would be an advantage.
• Candidates who can combine technical accuracy with strong editorial judgment and a structured approach to documentation development will be particularly suited to this position.

Hitachi Vantara promotes a collaborative workplace where employees can contribute ideas, take ownership of their responsibilities, and develop their professional capabilities.

The company values diverse perspectives and encourages employees to work across teams, exchange knowledge, and participate in initiatives that address real business and technology challenges.

Employees have opportunities to collaborate with experienced professionals, contribute to international projects, and work in an environment that supports innovation and continuous professional development.

Hitachi Vantara provides employee benefits and support programs designed to promote physical health, mental well-being, and work-life balance.

• Health and Well-Being: Employee benefits and support programs focused on physical health and mental well-being.
• Work-Life Balance: Organizational support for maintaining a healthy balance between professional and personal responsibilities.
• Flexible Working Arrangements: Flexible work options where appropriate to the role and location.
• Work Location: This particular position is listed as a remote opportunity based in India.
• Benefits Eligibility: Specific benefits and eligibility may vary depending on the employment arrangement and applicable company policies.

Hitachi Vantara is committed to providing an inclusive and respectful workplace where employment decisions are based on qualifications, capabilities, and professional merit.

The company welcomes applications from individuals of different backgrounds and does not discriminate based on protected personal characteristics.

Reasonable accommodations may also be requested during the recruitment process to help ensure that candidates have an accessible and fair application experience.